Privacy Policy

This Privacy Policy explains how Pharm-Aid Pharmacy ("Pharm-Aid", "we", "us") collects, uses, and protects information from visitors to www.pharm-aidrx.com and its subdomains (the "Site").

This policy applies to website visitors. If you are a patient and want to know how we handle your protected health information (PHI), see our Notice of Privacy Practices (HIPAA).

1. Information we collect

We collect the following categories of information when you use the Site:

• Information you give us directly — for example, your name, phone number, email address, or message content when you fill out a contact form or sign up for a newsletter.
• Information collected automatically — IP address, device type, browser, pages visited, referring URL, and approximate location (city/region level), collected via cookies and analytics tools.
• Cookies and similar technologies — small data files stored on your device. We use cookies for site functionality and for analytics. You can disable cookies in your browser settings, though parts of the Site may not work as expected.

We do not collect prescription details, medical history, or any protected health information through this website. Those are handled in person, by phone, or through secure pharmacy systems separate from this Site.

2. How we use information

We use the information we collect to:

• Operate, maintain, and improve the Site
• Respond to your inquiries and requests
• Send you newsletters or updates if you have opted in
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

3. Third-party services

We use the following third-party services on the Site:

Service	Purpose	Data they receive
[PLACEHOLDER: Google Analytics / Plausible / etc.]	Site analytics	IP address, browser, pages visited
[PLACEHOLDER: Meta Pixel, if installed]	Advertising attribution	IP, device info, visit events
[PLACEHOLDER: Newsletter platform, e.g. Mailchimp]	Sending newsletters	Email address, name
[PLACEHOLDER: Google Maps]	Embedded location maps	IP address

Each of these providers has its own privacy policy. We recommend reviewing them.

For legal review: confirm the actual list of third-party services in use and whether any require disclosure under FL Digital Bill of Rights, CCPA (for California visitors), or GDPR (for EU visitors).

4. How we protect information

We use commercially reasonable administrative, technical, and physical safeguards to protect information collected through the Site. This includes HTTPS encryption for all pages, restricted access to website admin tools, and regular review of third-party integrations.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your rights

Depending on where you live, you may have rights regarding your personal information, including:

• The right to know what personal information we collect and how we use it
• The right to access the personal information we have about you
• The right to request deletion of your personal information (subject to legal exceptions)
• The right to opt out of marketing communications at any time
• The right to non-discrimination for exercising any of these rights

To exercise any of these rights, contact us at info@pharm-aidrx.com or 954-544-4994.

For legal review: confirm specific language required under (a) Florida Digital Bill of Rights (effective 2024 for businesses meeting threshold), (b) CCPA / CPRA for California residents, (c) other state laws as applicable.

6. Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.

7. Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the "Last updated" date at the top. We encourage you to review the policy periodically.

8. Contact us

For questions about this policy or how we handle information:

Pharm-Aid Pharmacy Email: info@pharm-aidrx.com Phone: 954-544-4994 Mailing address: [PLACEHOLDER: legal mailing address]

For privacy concerns related to your prescriptions or health records, see our HIPAA Notice of Privacy Practices or contact our Privacy Officer at the number above.